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MEN'S SHOES
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men's CLOTHING
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WOMEN'S SELECTION
ACCESSORIES
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How long will it take to
receive order after payment ?
We Stick to prompt delivery,noramlly we shipped order out in same
day at same day we received payment,and the tracking# can be
provided within 2 days, after we provide tracking#,you can expecting
merchandises in 5 days,so you will wait totally 7 business days to
expect merchandises arrival.
Usually the shipping process is much faster and it only takes 4-5
days from the time we process your order, however we reserve the
right to take up to 7 business days because sometimes there are
circumstances out of control that delay the shipping process. Rest
assured, we make every attempt to get your order to you as fast as
possible.
What is your payment method ?
Our payment method is Western Union,MoneyGram,Paypal,Bank Transfer.
How do you delivery my orders ?
Shipping to USA or Canada, we USPS.EMS,Fedex,UPS,DHL, to Europe we
used Sodexi,TNT
Is there Minimum Order required ?
We accept retail,wholesale,dropship orders,we dont required minimum
purchase,you can even order one item.
How are shoes packaged ?
All packaged in its original box. Merchandises are carefully
surrounded in protective material and packaged in a our inventory
wrap. Be aware that shoe boxes sometimes become damaged due to poor
handling by shipping carriers.
Is there any extra cost happened to me when i receiving goods ?
There are no any extra cost happened to you,we have paid insurance
and shipping cost in our side.
I received my tracking number, however it says no records on the
carrier website ?
We have the tracking# once shipment released,and then we send
tracking# to you,after you get tracking number,you can track
shipment on carrier's website,if you cannot see records on the site
right away,please try to see records later,because sometimes the
carrier input the shipping information slowly,however,we gurantee
that the shipment been on the way when you got tracking# from us.
If there is a problem with the shoes I have received, what should I
do ?
If there is any problem with your order, please contact us
immediately. Inform us of the problem with your order and we will
give you instructions on our return processing.
If received the wrong order,what can i do ?
Customers have an option of either requesting a refund or and
exchange for their merchandises,This request must me forward to us
within 7 business days from delivery,and in both options,returned to
our inventory within 10 business days from the date of receipt. The
return address will be provided to you by a customer supporter after
receiving request.Please NOTED: the used items will not accept
refund or return. |
